What should I do if I’m Involved in an accident?

• Check Yourself for Potential Injuries

• Check On Your Passengers

• Move to Safety

• Call for Emergency Services

• Never Admit to Fault

• Write Down Your Version of Events

• Limit Conversation with the Other Party

• Take Pictures of the Accident.

• Contact Your Insurance Company

  • Don't admit fault​

• Tell your insurance company where you want to take your vehicle.​

  • Don't let them choose for you.​

• Don't panic​

  • Information is key, so keep calm and think logically.

What details will my insurance company need?

• Most insurers such as Statefarm, Farmers, Geico, Allstate and American Family have a separate claims department that only handles car accidents.  

  • Give all details regarding the accident to the claims specialist WITHOUT admitting any fault

    • Police Report​​​

    • Parties Involved

      • Injuries that occurred​

    • Date/Time of accident

    • Address or intersection where incident occurred

    • Were there any citations given to either party?​​

    • Where damage is on your vehicle?

• You'll be given a Claim # for the incident​​​​

• If your qualify for rental services, you may be given a reservation # for Enterprise, Budget, Hertz or another Rental Services Company.

I have my Claim Number, Now what?

• Do your homework!

  • Find a shop that's I-Car Certified

    • I-Car Gold Class Certifications are given to shops that completed the required training to safely repair your vehicle.​

• Call the repair shop and schedule an appointment to drop the vehicle off

  • Provide them with the Claim # and they should be able to take it from there.​​

• Most insurance companies have a relationship with multiple Collision Repair Facilities in your area.

  • You may be told to visit one of these shops for a repair assessment or estimate.​

  • You are NOT required to have the work performed by that shop.​

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What is Comprehensive insurance and am I covered?

• Comprehensive insurance is a coverage that helps pay to replace or repair your vehicle if it's stolen or damaged in an incident that's not a collision. 

  • It covers damage done to your vehicle from things other than collisions, such as: vandalism, disasters, theft, fire, impacts with animals, etc.

    • If someone keys your car, smashes your windshield, slashes your tires, etc..​

    • If you hit a crossing deer, coyote, dog, etc.. 

    • Hail damage

• It's important to know that Comprehensive insurance ​does not hurt your record if you claim

How much time do I have after a crash to file a claim to my insurance?

• Under state law, a car accident report must be filed if the incident causes death or bodily injury, or results in more than $1,500 in property damage. The report must be filed with the Illinois Department of Transportation (IDOT) no later than 10 days after the accident.​

Are all Shops Equal?

• This question is not always easy to answer

  • The Short answer is NO

• There are many good shops but only a few of them are truly qualified to repair your vehicle and restore it's safety features.​

• Vehicles are becoming more and more complex.​​

• Self-Driving features and Park Assist are ​​becoming more common with newer vehicles.

• Crash sensors that signal when your airbag should or should not deploy.

• Modern day Safety features must be restored correctly to insure the safety of you and your loved ones in an event of a future collisions.

• Mentioned in the above columns, only the Elite Collision Repair Facilities are I-Car Gold Certified.  Some shops may only be ASE Certified, which is not the same.

• The shops that take the time to continuously adapt to the change and develop new skills and techniques are the ones you can count on to keep you safe.​​

• Finally​, Lifetime Guarantee!

• Make sure your shop has a lifetime guarantee on the work that they provide you.  ​

• Again, Not all auto body shops are equal, so some guarantees may not mean anything.  You may need to use your better judgement.

What are your shop rates?

• Body Labor $56/hr

• Metal Labor $56/hr

• Glass Labor $56/hr

• Refinish Labor $56/hr

• Mechanical Labor $95/hr

• Frame Labor $85/hr

• Aluminum Labor $90/hr

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Collision Experts are dedicated to fair labor pricing and insuring that our customers get what they paid for.  We offer a lifetime guarantee on the paint refinish and repairs.  

Why Collision Experts Inc?

• Collision Repair isn't only cosmetic work for your vehicle. 

• ​Repairs that the auto body shop recommend ​​are important. ​

  • For instance, the a simple decision to repair vs replace a part on you car can affect your safety, the safety of others and your vehicle's warranty.

• We are an I-Car Gold Class Certified Auto body Shop

  • We follow the correct procedures to repair your vehicle and keep you safe.​

• We will insure your vehicle is repaired and look great.​

• Stop by for a free estimate and we'll show you why you should choose Collision Experts Inc for your repairs too.

What area does Collision Experts Inc Service?

• ​Due to our high quality repairs, we've been forturate to service customers from many arears.

• We service customers in Frankfort, Orland Park, Mokena, New Lenox, Monee, Homer Glen, Lockport, Matteson, Country Club Hills and Joliet. 

• We've received referrals because of our world class service from Oak Lawn, Chicago Ridge, Bridgeview, Crestwood, Palos Heights, Plainfield, Villa Park and much more.